Note: This is a blog post for VoIP Supply by Ashley Nguyen, Channel Marketing Specialist, Revolabs
Recently Tim Root, Chief Technology Officer of Revolabs, wrote an article that appeared in the October issue of Sound & Video Contractor titled “Audio Fatigue is Real.” His report on why the brain works harder to make out sounds during poor audio communications, such as through a speakerphone with low frequencies, is spot on. I’ve experienced audio fatigue, and I’m sure many of you have as well when you can’t understand the person at the other end of the line due to more than one person talking at once or background noise from a terrible audio device.
Communication devices come in all different shapes and sizes: speakerphones, conference phones, mobile phones, smartphones, softphones, POTS, VoIP phones, etc. There are so many to choose from, but which help to prevent audio fatigue?
Tim cited in his article, the brain can easily recognize high frequency signals ̶ such as when I’m yelling ̶ versus low frequency ̶ as when I’m mumbling. “Look for products that have ultra-wideband technology for the most intelligible speech, automatic gain control, and noise suppression to help reduce background noise, and full-duplex telephony with echo cancellation,” he wrote.
Make sure you have great audio products. Revolabs offers unsurpassed solutions to help overcome audio fatigue. The FLX™ UC line has full-duplex technology and acoustic echo cancellation, as well as other attributes that Tim mentioned above. In particular, the FLX™ UC 1000 and 1500 offer ultra-wide bandwidth, up to 16kHz, which is favorable for intelligible speech. Don’t suffer from audio fatigue again!