FAQs

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General FAQs

No, The HD Systems are not interchangeable with the Solo Systems. The HD and Solo Wireless Microphones and Charger Bases are not interchangeable. The systems cannot be cabled together; therefore they should not be installed within the same room as it will result in interference. Please contact support@revolabs.com for design recommendations.

Systems
Executive HD
HD Single/Dual Channel
HD Venue
Fusion
Solo Executive
Solo Single Channel
xTag
Executive HD
Up to 32 channels Americas/

Up to 40 channels International

Must use bus cable between all systems
NO
NO
NO
NO
NO
NO
HD Single/Dual Channel
NO
NO
NO
NO
NO
NO
NO
HD Venue
NO
NO
2 Systems Total
NO
NO
NO
NO
Fusion
NO
NO
NO
NO
NO
NO
NO
Solo Executive
NO
NO
NO
NO
Up to 16 channels Americas/

Up to 24 channels International

Must use bus cable between all systems
NO
NO
Solo Single Channel
NO
NO
NO
NO
NO
2 Systems
Total
2 Systems
Total
xTag
NO
NO
NO
NO
NO
2 systems
Total
2 systems
Total

Start with your application, many of which are listed on the left navigation bar.  Or look at the one-page Product Overview. If you are using a voice application on a personal computer or laptop, the Revolabs xTag Wireless Microphone is probably all you need.  For other applications, the table below lists some of the general guidelines.  The correct Revolabs Wireless Microphone System will depend on the application, how large the room is, if the system is permanently installed or not, and how many people need to use the microphone(s).    Ask your reseller for advice on what Revolabs System to use or contact us.

 


Application

Size of Room

Permanently Installed

AV Integrator Involved

Number of People

Revolabs Product

Broadcasting

 

Yes

Yes

1 or more

Executive HD 8 Channel System
or
HD Venue 2 Channel System

Audio/Video Conferencing

Very Large

Yes

Yes

8 or more

Executive HD 8 Channel System

 

Large

Yes

Yes

8 or more

Executive HD 8 Channel System

 

Medium

Yes

Yes

4

HD Venue 2 Channel System,
or

Solo Executive,
or
Executive HD 4 or 8 Channel System

 

Medium

Yes or installed into Portable AV Cart

No

4

Fusion 4 or 8 Microphone System
or
HD Venue 2 Channel System

 

Medium

No

No

4 or more

Fusion 4 or 8 Microphone System,
or
Solo Single Channel with Boundary Microphone

 

Small

No

No

1 or more

Fusion 4 or 8 Microphone System,
or
Single or Dual Channel HD systems with Boundary Microphone

House of Worship

 

Yes

Yes

1 or more

Executive HD 8 Channel System,
or
HD Venue 2 Channel System,
or
Single or Dual Channel HD Systems with Boundary Microphone

Voice Lift

 

Yes

Yes

1 or more

Executive HD 8 Channel System,
or
HD Venue 2 Channel System,
or
Single or Dual Channel HD Systems with Boundary Microphone

PC

N/A

No

No

1

xTag Wireless Microphone

The Revolabs HD Wireless Microphones are high definition with a wideband frequency response. The Revolabs xTag and Solo Wireless Microphones have a bandwidth range of 100-6,800 Hz, which is especially well-suited for speech reproduction.

No, Revolabs Wireless Microphones operate in the 1.92 to 1.93 GHz range, which is far higher than the ranges that the FCC is concerned with (UHF/VHF).

Yes, 128-bit encryption on all Revolabs Wireless Microphones, including the XLR adapter for dynamic handheld microphones.  You can make your handheld wireless microphone secure with the use of a Revolabs system.  See the White Paper for details.

Revolabs Wireless Microphone Systems incorporate the latest in lithium-polymer battery and power management technology. The microphones have up to 8 hours of talk time. A 45 minute recharge is sufficient to bring the units back to 80% of charge capacity. For more information and the battery replacement service, click here.

You can mix and match Revolabs Wireless Microphone types, meaning wearable, omni-directional and directional tabletop, and adapters, but only within a product line family. The HD Wireless Microphones can be mixed and matched within the Executive HD Systems and the Single and Dual Channel HD Systems only. The Solo Single and Executive Multi-Channel support any combination of the Solo Wireless Microphones. The xTag is not interchangeable with any other Revolabs system.  

Yes, some third party microphones will work with the countryman adapter. The Countryman adapter provides 3vDC of Phantom Power and can only operate with microphones with similar requirements. Please contact support@revolabs.com for further information.

No, the Solo Executive line was designed specifically for audio and video conferencing applications. Applications requiring HD audio such as voicelift, sound reinforcement or HD video conferencing may experience some audio artifacting due to the bandwidth limitations of the system. For these applications, we strongly recommend using the Executive HD product line.

No, Revolabs products operate at 1.88GHz-1.92GHz (depending on country), and are not affected by these changes.

No.

Revolabs Wireless Microphones have two-way full duplex audio capability. Each microphone has an earpiece jack on the bottom of the unit (earpieces are supplied with Wearable microphones and XLR Adapters only, but may be purchased for other types if desired). The line level input port for each microphone channel can be fed any potential audio signal - far end conference audio, local voice reinforcement, language translation, music, speaker prompting, etc. However the Base Station determines whether or not the two-way audio is supported. For example, the Executive HD configured in Maximum Density Mode does not support two-way audio, and the Basic Feature Set (BFS) versions of the Solo Executive Systems do not support two-way audio as a cost-reduction feature.

When a user goes out of range wearing a microphone, the microphone will start to beep to alert the user to return to the microphone to the room and/or Charger Base.

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Executive HD FAQs

The Executive HD Base Station has 8 output channels representing a separate channel for each microphone. Likewise, the base station has 8 input channels, one for each ear bud jack. Depending on the application, it is possible to feed a single mixed channel back to all ear buds or, alternatively, each user can receive a separate and unique channel. This would allow for translation or other services to be incorporated into an application.

The latency of the system to digitize, compress and encrypt the audio signal is approximately 14ms (milliseconds) both from the microphone to the Base Station. It is, of course, the same from the Base Station to the earpiece.

To pair a microphone, hold the muting button on the mic for 8 seconds (solid red LED) then release, then press the mute button on the Base Station for 8 seconds (solid red LED) then release, and the microphone is ready to be used.

You need to have a mixer with enough line level input channels for each HD Wireless Microphone in an installation. Eight for one system, sixteen for two systems, etc. If you plan to use the microphone earpieces as an audio feed, you should also plan on providing a mixer output channel for each microphone.

In the US, two Executive HD Systems can be linked together to support up to 16 HD Wireless Microphones in High Definition Mode. This yields the best audio quality of 50Hz-20kHz. In Maximum Density Mode, the audio frequency response is 50Hz-12kHz, allowing more microphones to operate, up to 32 microphones (without two-way audio). Internationally, 24 HD microphones can operate in High Definition Mode and up to 40 in Maximum Density Mode.

The Revolabs Antenna Extension Kit is designed to extend the Revolabs Executive HD System antennas up to six feet away from the Base Station. In this case, the cable with a right angle connector is connected to the Base Station, and the antennas are cabled up to six feet away for better placement on the top or the back of the rack. This may be necessary due to:

  • Equipment Configuration–  the door of the rack may restrict the placement of the antennas on the front of the Base Station. 
  • Antenna Visibility– the rack may be facing away from the room where the Revolabs Wireless Microphones are being utilized. 
  • Building structure or equipment location– the Base Station may be located behind a large metal object, such as a interactive board or panel, restricting antenna visibility. 

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Single and Dual Channel HD FAQs

No

No. The Single/Dual Channel HD System receiver must be in the same room as the HD Wireless Microphones.

One.

Yes, the DIP switches on the Dual Channel HD System can be configured for one mixed audio output.

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Fusion

The Fusion is designed to sit on a shelf vertically or horizontally. However, there are third-party solutions that allow the Fusion to be rack-mounted.

Speaker Cable: 6' Single RCA connector to double RCA connectors
Speaker Cable: 6’ Single RCA connector to double RCA connectors

Phone cable: 11’ RJ11 to RJ11
Phone cable: 11’ RJ11 to RJ11

6’ Double RCA Connectors to Double RCA connectors
6’ Double RCA Connectors to Double RCA connectors

XLR Cable: 6’ XLR to XLR
XLR Cable: 6’ XLR to XLR

Fusion Base Station, Fusion Base Station vertical stand, AC power adapter for Base Station, four cables, remote control, Charger Base, AC wall adapter for Charger Base, four or eight wireless microphones (optional). Optional boxes: Four or eight wireless microphones, speakers TBD

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Solo Executive FAQs

Only one Solo Wireless Microphone can be paired to the Charger Base at a time. However, if you want various people to have their own Wireless Microphones to use at different times, it is possible to pair a microphone to the Base Charger just before using it.

The Solo Executive Rack Base Station has 8 output channels representing a separate channel for each microphone. Likewise, the base station has 8 input channels, one for each ear bud jack. Depending on the application, it is possible to feed a single mixed channel back to all ear buds or, alternatively, each user can receive a separate and unique channel. This would allow for translation or other services to be incorporated into an application.

The Solo Single Channel System analog audio output is unbalanced line level (about 0dBV, on a male RCA). The analog audio input is unbalanced line level (0dBV on female RCA). This feed goes to the earpiece connected to the microphone.

110 - 240VAC, 50-60Hz to 5VDC, 300mA.

The latency of the system to digitize, compress and encrypt the audio signal is approximately 14ms (milliseconds) both from the microphone to the Base Station. It is, of course, the same from the Base Station to the earpiece.

To pair a microphone, hold the muting button on the mic for 8 seconds (solid red LED) then release, then press the mute button on the Base Station for 8 seconds (solid red LED) then release, and the microphone is ready to be used.

You need to have a mixer with enough line level input channels for each Solo Wireless Microphone in an installation. Eight for one system, sixteen for two systems, etc. If you plan to use the microphone earpieces as an audio feed, you should also plan on providing a mixer output channel for each microphone.

No, the Windows Operating System only allows one USB audio connection at a time. This means that you can't use multiple systems on the same computer at the same time as a conference call system.

Refer to the Application Note: Configuring 24 Channels or Application Note: Configuring 16 Channels (forthcoming).

The Revolabs Antenna Extension Kit is designed to extend the Revolabs Solo™ Executive antennas up to six feet away from the Base Station. In this case, the cable with a right angle connector is connected to the Base Station, and the antennas are cabled up to six feet away for better placement on the top or the back of the rack. This may be necessary due to:

  • Equipment Configuration–  the door of the rack may restrict the placement of the antennas on the front of the Base Station. 
  • Antenna Visibility– the rack may be facing away from the room where the Revolabs Wireless Microphones are being utilized. 
  • Building structure or equipment location– the Base Station may be located behind a large metal object, such as a interactive board or panel, restricting antenna visibility. 

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xTag FAQs

0.9” x 0.8”x 2.6”, approximately the size of a lipstick tube

Operates between 1.92 –1.93 GHz (DECT in UPCS band).

You simply press the mute button on the microphone or on the xTag Charger Base. The LED on the Revolabs xTag Wireless Microphone will flash green, if on, and red, if muted.

xTag has an internal Lithium Polymer rechargeable battery. It is recharged in 2 hours for 8 hours of talk time, and can be recharged to 80% capacity in less than an hour. If you have purchased the Gold or Silver Service Plan you will receive an advanced replacement of your microphones and the battery replacement will be free-of-charge.

No Service Plan and Out-of-Warranty: Battery replacement for a small fee plus shipping*. Contact Technical Support.

*Replacement based upon availability.

Yes, any 2.5 mm, unbalanced earpiece will work with the xTag.

The xTag has an out-of-range alarm to alert you that you are still wearing the microphone when you walk away from the xTag Charger Base.

No.

No, the xTag will not interfere with or be interfered with Bluetooth devices because it operates in a different frequency band.

Yes, you can have up to three, but you may have to reduce the power level and range between the various Microphones and their Charger Bases.

Yes, the LED on the xTag will flash yellow and green (if on) or yellow and red (if muted)

Yes, we have many people using it with a hearing aid device.

No, you must return it to the manufacturer

No. This is not supported with the xTag. There are two issues with this. The first is that many audio sound cards drivers do not support monitoring of the microphone through the speakers. The second issue is the latency or delay that the sound has when it is processed through a PC. This delay between the microphone and speaker output makes it very difficult for the person speaking to maintain focus when their voice is coming back at them with significant delay.

The proper solution is to use the Revolabs Single Channel system that has both USB and analog outputs. This way you can route audio into the PC for conferencing and plug the analog output into a mixer or powered speaker system for local sound. We do however highly recommend you use a feedback suppressor in this application.

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Connecting Revolabs to Audio/Video Systems and Speakerphones

Revolabs Classroom System - Rolls MX56c Setup Guide v2 (PDF)
Revolabs Executive HD - Tandberg C60-C90 Setup Guide (PDF)
Revolabs Fusion - Polycom FX Setup Guide (PDF)
Revolabs Fusion - Polycom HDX 7000 Setup Guide (PDF)
Revolabs Fusion - Polycom HDX 8000 Setup Guide (PDF)
Revolabs Fusion - Polycom HDX 9001-9002 Setup Guide (PDF)
Revolabs Fusion - Polycom HDX 9004 Setup Guide (PDF)
Revolabs Fusion - Polycom QDX 6000 Setup Guide (PDF)
Revolabs Fusion - Polycom VSX 7000 Setup Guide (PDF)
Revolabs Fusion - Polycom VSX 7000e Setup Guide (PDF)
Revolabs Fusion - Polycom VSX 7000s Setup Guide (PDF)
Revolabs Fusion - Polycom VSX 8000e Setup Guide (PDF)
Revolabs Fusion - Sony G50 Setup Guide (PDF)
Revolabs Fusion - Sony G70 Setup Guide (PDF)
Revolabs Fusion - Sony HG90 Setup Guide (PDF)
Revolabs Fusion - Sony PCS1 Setup Guide (PDF)
Revolabs Fusion - Sony XG80 Setup Guide (PDF)
Revolabs Fusion - Tandberg C20 Setup Guide (PDF)
Revolabs Fusion - Tandberg 880 MXP Setup Guide (PDF)
Revolabs Fusion - Tandberg 6000-8000 MXP Setup Guide (PDF)
Revolabs Fusion - Tandberg Edge 75-85-95 MXP Setup Guide (PDF)
Revolabs Fusion - LifeSize Room Setup Guide (PDF)
Revolabs Fusion - LifeSize Team MP Setup Guide (PDF)
Revolabs Fusion - LifeSize Room 200 Setup Guide (PDF)
Revolabs Fusion - LifeSize Team 200 Setup Guide (PDF)
Revolabs Fusion - LifeSize Express Setup Guide (PDF)
Revolabs Fusion - iMic Setup Guide (PDF)
Revolabs HD Single/Dual Channel - LifeSize Express Setup Guide (PDF)
Revolabs HD Single/Dual Channel - LifeSize Room Setup Guide (PDF)
Revolabs HD Single/Dual Channel - LifeSize Room 200 Setup Guide (PDF)
Revolabs HD Single/Dual Channel - LifeSize Team 200 Setup Guide (PDF)
Revolabs HD Single/Dual Channel - LifeSize Team MP Setup Guide (PDF)
Revolabs HD Single/Dual Channel - Polycom HDX 7000 Setup Guide (PDF)
Revolabs HD Single/Dual Channel - Polycom HDX 8000 Setup Guide (PDF)
Revolabs HD Single/Dual Channel - Polycom HDX 9001-9002 Setup Guide (PDF)
Revolabs HD Single/Dual Channel - Polycom HDX 9004 Setup Guide (PDF)
Revolabs HD Single/Dual Channel - Polycom QDX 6000 Setup Guide (PDF)
Revolabs HD Single/Dual Channel - Polycom VSX 7000 Setup Guide (PDF)
Revolabs HD Single/Dual Channel - Polycom VSX 7000e Setup Guide (PDF)
Revolabs HD Single/Dual Channel - Polycom VSX 7000s Setup Guide (PDF)
Revolabs HD Single/Dual Channel - Polycom VSX 8000 Setup Guide (PDF)
Revolabs HD Single/Dual Channel - Sony G50 Setup Guide (PDF)
Revolabs HD Single/Dual Channel - Sony G70 Setup Guide (PDF)
Revolabs HD Single/Dual Channel - Sony HG90 Setup Guide (PDF)
Revolabs HD Single/Dual Channel - Sony PCS1 Setup Guide (PDF)
Revolabs HD Single/Dual Channel - Sony XG80 Setup Guide (PDF)
Revolabs HD Single/Dual Channel - Tandberg C20 Setup Guide (PDF)
Revolabs HD Single/Dual Channel - Tandberg Edge 75/85/96 Setup Guide (PDF)
Revolabs HD Single/Dual Channel - Tandberg MXP 880 Setup Guide (PDF)
Revolabs HD Single/Dual Channel - Tandberg MXP 6000-8000 Setup Guide (PDF)
Revolabs Single Channel - Polycom HDX 7000 Setup Guide (PDF)
Revolabs Single Channel - Polycom HDX 8000 Setup Guide (PDF)
Revolabs Single Channel - Polycom HDX 9001-9002 Setup Guide (PDF)
Revolabs Single Channel - Polycom HDX 9004 Setup Guide (PDF)
Revolabs Single Channel - Polycom VTX 1000 Setup Guide (PDF)
Revolabs Single Channel - Polycom VSX 7000 Setup Guide (PDF)
Revolabs Single Channel - Polycom VSX 7000e Setup Guide (PDF)
Revolabs Single Channel - Polycom VSX 7000s Setup Guide (PDF)
Revolabs Single Channel - Polycom VSX 8000e Setup Guide (PDF)
Revolabs Single Channel - Sony G50 Setup Guide (PDF)
Revolabs Single Channel - Sony G70 Setup Guide (PDF)
Revolabs Single Channel - Sony HG90 Setup Guide (PDF)
Revolabs Single Channel - Sony PCS1 Setup Guide (PDF)
Revolabs Single Channel - Sony XG80 Setup Guide (PDF)
Revolabs Single Channel - Tandberg 880 MXP Setup Guide (PDF)
Revolabs Single Channel - Tandberg 6000-8000 MXP Setup Guide (PDF)
Revolabs Single Channel - Tandberg Edge 75-85-95 MXP Setup Guide (PDF)
Revolabs Single Channel - LifeSize Team MP Setup Guide (PDF)
Revolabs Single Channel - LifeSize Room Setup Guide (PDF)
Revolabs Single Channel - LifeSize Room 200 Setup Guide (PDF)
Revolabs Single Channel - LifeSize Team 200 Setup Guide (PDF)
Revolabs Single Channel - LifeSize Express Setup Guide (PDF)

Revolabs Fusion - Polycom IP 7000 Setup Guide (PDF)
Revolabs Solo Single Channel - Polycom Sound Station 2
     Meridian Direct Connect Setup Guide (JPEG)
Revolabs Solo Single Channel - Polycom Sound Station 2
     Meridian Direct Connect Setup Guide (PDF)
Revolabs Solo Single Channel - Polycom Sound Station 2
     Avaya 2490 Setup Guide (PDF)
Revolabs Solo Single Channel - Polycom Sound Station 2 Setup Guide (PDF)

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HD Venue

Two HD Venue Systems can be configured for A and B frequencies using the DIP Switches (Refer to HD Venue User and Set-up Guide) for a total of four HD Wireless Microphones in one area.

The HD Venue System ships with a USB cable for firmware upgrades.

No, you can configure the DIP switches on two HD Venue Systems to A and B frequencies and that will allow you to use two HD Venue Systems in the same area. Refer to HD Venue User and Set-up Guide.

Yes, the Revolabs Antenna Extension Kit is designed to extend the Revolabs HD Venue System antennas up to six feet away from the Base Station. In this case, the cable with a right angle connector is connected to the Base Station, and the antennas are cabled up to six feet away for better placement on the top or the back of the rack. This may be necessary due to:

  • Equipment Configuration– the door of the rack may restrict the placement of the antennas on the front of the Base Station. 
  • Antenna Visibility– the rack may be facing away from the room where the Revolabs Wireless Microphones are being utilized. 
  • Building structure or equipment location– the Base Station may be located behind a large metal object, such as a interactive board or panel, restricting antenna visibility. 

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